AI Lead & Communication Platform
From form submit to live conversation in under 60 seconds.
InWork's lead and communication platform combines OEM-certified AI chat, an instant lead phone bridge, and a seven-agent AI workforce — so no inbound lead goes cold and no after-hours inquiry goes unanswered.
The problem
The average US business takes 47 hours to call a new web lead.
Research shows leads contacted within 5 minutes are 21x more likely to convert than leads contacted after 30 minutes. Most businesses have no system to achieve this — and high-volume teams lose units every month to slow, inconsistent follow-up and after-hours coverage gaps.
InWork's lead and communication platform closes that gap with three components that work together: AI chat that captures and qualifies, an instant phone bridge that connects a live agent in under 60 seconds, and an AI workforce that handles the outreach humans can't keep up with — all compliant by design.
The platform
Three components. One lead workflow.
InWorkChat
AI chatOEM-certified, DMS-integrated AI chat that handles inventory queries, pricing, test-drive scheduling, and trade-ins 24/7. Every lead is pushed to the dealer's CRM in real time via ADF/XML, with TCPA disclosure on every chat session.
LeadBridge
Phone bridgeCaptures lead data, simultaneously dials a queue of available agents, and connects the first to answer to the prospect live. If no agent answers in 45 seconds, an AI voicemail and follow-up SMS fire — with the full record pushed to CRM.
AI Workforce Communication System
7-agent suiteSeven AI agents covering inbound voice, outbound dialer, SMS drip, website chat, social messaging, CRM sync, and agentic hot-lead transfer — built for high-volume dealerships that need 24/7 coverage without adding headcount.
The 7-agent suite
Seven AI agents. Zero leads left behind.
Each agent in the AI Workforce Communication System owns one function — and runs continuously, day and night.
Compliance architecture
Compliance on every touch — built in, not bolted on.
Integration
Works with the systems your team already uses.
CRM push
HubSpot, Salesforce, Zoho, VinSolutions, and DealerSocket — ADF/XML where supported, with HubSpot API or direct database integration as fallback.
Any web form
LeadBridge works with HTML, WordPress, HubSpot, Unbounce, and Leadpages forms — no rebuild of your existing capture flow required.
Voice & SMS
SMS via Twilio (10DLC registered), with call recording and transcription included on every connected call.
DMS sync
Real-time inventory sync with CDK Global and Reynolds & Reynolds for live pricing, availability, and VIN lookups.