Solutions for Healthcare Providers

Healthcare technology that puts the patient first.

InWork Global builds AI-powered patient engagement, healthcare digital marketing, mental-health technology, and telemedicine platforms — with HIPAA-aware architecture and compliance by design, before a line of code is written.

HIPAA-awareBAA availableTCPA compliantHL7 FHIR
AI patient engagement for healthcare providers

Our approach

Three constraints most vendors underestimate.

Healthcare technology has requirements generic vendors consistently miss. We design for them at the architecture level.

HIPAA-aware architecture

Protected Health Information cannot appear in analytics pixels, chat logs, AI training data, or third-party payloads without a signed BAA. We separate PHI-handling infrastructure from marketing analytics by design.

Patient trust

Healthcare consumers are the most sensitive about their data. AI interactions are clearly disclosed, consent is explicit, and privacy is visibly demonstrated on every touchpoint.

Regulatory sensitivity

Healthcare and mental-health advertising carry specific FDA, FTC, and state-level restrictions. We design campaigns that comply without sacrificing performance.

What we build

Patient-first systems across the care journey.

Patient Engagement AI

Communication

AI scheduling, TCPA-compliant reminders, digital intake integrated with Epic, Cerner, and Athena, and care-gap recall outreach — improving engagement and reducing no-shows without replacing the human relationship.

AI Voice for Healthcare

Voice

Inbound call handling and outbound campaigns — reminders, recalls, wellness checks — on Twilio Voice with ElevenLabs/Azure Speech, with TCPA disclosure, DNC scrub, and HIPAA-aware call-script design.

Mental Health Technology

Wellbeing

Mood tracking, CBT exercise apps, guided mindfulness, and AI chat with strict guardrails — no diagnosis, with crisis-language detection and escalation to live support or the 988 Lifeline.

Healthcare Digital Marketing

HIPAA-aware growth

Server-side conversion tracking, PHI-stripping middleware, EAT content strategy, and medical schema — HIPAA-aware analytics built before any paid media runs.

Telemedicine Platforms

Virtual care

Patient portals, HIPAA-compliant WebRTC video (Daily.co / Vonage), EHR integration via HL7 FHIR, eligibility verification, and HSA/FSA payments with a healthcare BAA on Stripe.

EHR & Data Integration

Interoperability

HL7 FHIR exchange with Epic, Cerner, and Athena; AWS HIPAA-eligible services under BAA; AES-256 at rest, TLS 1.3 in transit; and role-based access with full audit logging.

Compliance architecture

HIPAA-aware by default — not retrofitted.

No PHI in Meta Pixel, Google Analytics, or any ad-platform event
Signed BAA required before any PHI-touching integration
Separate PHI-handling infrastructure from marketing analytics
Server-side event tracking with PHI-stripping middleware
AES-256 encryption at rest, TLS 1.3 in transit
Role-based access control with audit logging on all patient-data access
Crisis-routing architecture to the 988 Suicide & Crisis Lifeline or a live queue
Patient data export (HIPAA right of access) and a retention/destruction policy

74%

Session completion on an AI wellness platform we built

On an anonymized AI mental-wellness and voice-coaching platform built on Anthropic Claude with RAG-based session memory, a beta cohort reached a 74% session completion rate versus the 23% industry average for mental-health apps — with crisis detection and automated escalation built in.

Healthcare technology specialists

Build patient-first technology with confidence.

HIPAA-aware architecture, US oversight, and India-scale engineering. Tell us what you're trying to ship.

Integrity. Urgency. Ownership.

Talk to our healthcare teamRequest a proposal

40+ US businesses served · 65+ engineers · Zero long-term lock-in

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