Agentic AI & Digital Workers

Agentic AI. Not chatbots.

The next wave of AI is not conversational — it's operational. Agentic systems plan, execute, monitor, and improve without waiting for a human to type the next prompt. InWork builds multi-agent systems that do real work across real enterprise systems.

Built to run50+ integrationsApproval gatesCompliance-first
Agentic AI multi-agent command center

What is agentic AI

A chatbot answers questions. An agent completes tasks.

Agentic systems combine three capabilities earlier AI tools lacked — and that combination changes the calculus for enterprise automation entirely.

Planning

The agent breaks a goal into executable steps, decides sequencing, and handles dependencies — without human orchestration.

Tool use

The agent calls external systems — APIs, databases, CRMs, ad platforms, ERPs — to gather information and execute actions. It writes to systems of record, not just text.

Self-correction

The agent monitors its own output, detects failure states, retries with adjusted parameters, and escalates when confidence falls below threshold.

The real bottleneck

Enterprise AI was never blocked by model intelligence — it was blocked by connecting model output to system action. Agentic architectures solve exactly that.

AI digital workers

Purpose-built systems that do the work.

AI digital workers are not chatbots and not assistants. Each has a defined role, tool set, memory, escalation protocol, and governance layer.

AI Sales Development Rep

Sales

Responds to inbound leads in under 60 seconds, qualifies against your ICP with data enrichment, books meetings to AE calendars, and runs multi-touch outbound — updating HubSpot, Salesforce, GoHighLevel, or Zoho with a full interaction log.

AI Marketing Ops Specialist

Marketing

Monitors campaign performance in real time, adjusts bids and reallocates budget to ROAS targets, generates A/B ad copy in brand voice, and triggers email/SMS sequences. The Autonomous Marketing OS is the fully-deployed, 7-agent version — already in production.

AI Tier-1 Support Agent

Support

Handles inbound chat, email, and SMS; resolves Tier-1 issues without escalation; routes complex cases to the right human with full context; and is deployed with data minimization and PHI/PII scrubbing for regulated entities.

AI Finance Ops Specialist

Finance

Ingests invoices, extracts structured data via AI OCR, runs three-way matching against POs and receipts, routes exceptions with confidence scores, and posts approved invoices to QuickBooks, NetSuite, or Sage.

AI Automotive BDC Agent

Automotive

Responds to every inbound internet lead in under 60 seconds, 24/7; sends ADF-formatted data to the dealer CRM via the DMS layer; books appointments; and runs 10DLC-registered, DNC-scrubbed, TCPA-compliant follow-up. OEM co-op eligible in 10+ active programs.

AI Underwriting Specialist

Surety / FinTech

Ingests application packages, extracts and validates applicant data, pulls third-party data, scores risk with configurable models, flags outliers for human review, and maintains a full audit trail. SOC2-aligned, with human-in-the-loop on final decisions above threshold.

The InWork agentic stack

Orchestration, memory, integration, governance.

We build on proven orchestration frameworks and production-tested integration patterns — with the integration layer as the moat.

Orchestration — LangChain / LangGraph, AutoGen, CrewAI, Semantic Kernel, custom MCP servers
Memory & knowledge — RAG retrieval (pgvector, Pinecone, Weaviate, ChromaDB) and episodic memory
Structured knowledge bases for compliance rules, pricing tables, and OEM requirements
50+ production-tested integrations across CRM, DMS, ad platforms, communications, payments, and cloud
MCP connectors to Meta Ads, Google Ads, Klaviyo, Shopify, and GA4 (live in the Autonomous Marketing OS)
ADF/XML connectors to CDK Global, Reynolds & Reynolds, DealerTrack, and Tekion (live in automotive BDC)
Human approval gates at defined confidence thresholds with full audit trail and rollback
PCI, TCPA, and HIPAA compliance baked into agent execution, not added as an afterthought

How we deploy

From readiness to a running system.

1

Phase 1 — Agentic Readiness Assessment (2–4 weeks): map data flows, integration landscape, and human-in-the-loop decision points; deliver a ranked list of opportunities with ROI and integration requirements.

2

Phase 2 — Agent Architecture Design (4–8 weeks): define the agent hierarchy, tool catalog, memory architecture, and governance rules; deliver a buildable blueprint with API contracts, failure modes, and gate specs.

3

Phase 3 — Production Deployment (8–16 weeks): build the agents, connect integrations, configure governance, and deploy to your cloud — with monitoring dashboards and escalation flows.

4

Phase 4 — Continuous Improvement: monitor performance, retrain on new data, expand tool coverage, and reduce the human-in-the-loop surface as the system proves reliable.

<60s

inbound lead response, 24/7

Our automotive BDC agent responds to every inbound internet lead in under 60 seconds, including nights and weekends — replacing the response delay, inconsistency, and staffing gaps that let leads go cold, without replacing the human sales consultant.

Ready to start?

Deploy agents that do the work.

Start with a 2–4 week agentic readiness assessment, or scope a production deployment. Compliance-first, built to run.

Integrity. Urgency. Ownership.

Book an agentic readiness callRequest a proposal

40+ US businesses served · 65+ engineers · Zero long-term lock-in

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